Your guide to HomeRun 5000 Series Vacuum & Mop Robot
Everything you need to know about the HomeRun 5000 Series Vacuum & Mop Robot
Clean each room, just the way you like it
Unlock the full potential of your Philips HomeRun robot with the HomeRun app. Tell it exactly how and when to clean each room. Then, relax.
Frequently asked questions
- How/When to replace the dust bag of my Philips HomeRun vacuum cleaner robot?
- How to first use my Philips HomeRun vacuum cleaner robot
- Can I use another detergent with my Philips HomeRun 9000 or 5000 Series Robot?
- How to create and manage maps for my Philips HomeRun 5000 Series Vacuum and Mop Robot
- How to get the best cleaning result with my Philips HomeRun 5000 Series Vacuum and Mop Robot?
- How to clean and maintain my Philips HomeRun 5000 Series Vacuum and Mop Robot?
- Is the water tank of my Philips HomeRun 5000 Series Vacuum and Mop Robot dishwasher safe?
- How do I connect my Philips HomeRun 5000 Series robot to a new Auto-Empty station
Troubleshooting and solutions
Troubleshooting for your HomeRun 5000 Series Vacuum & Mop Robot.
- How to clean dark floors with my Philips HomeRun vacuum cleaner robot
- My Philips HomeRun vacuum cleaner robot is not charging
- My Philips HomeRun vacuum cleaner robot does not clean properly
- My Philips HomeRun vacuum cleaner robot is not connecting to Philips HomeRun App
- My Philips HomeRun 5000 Vacuum and Mop Robot does not return to the station
- My Philips HomeRun 5000 Series Vacuum and Mop Robot gets stuck
Get in touch with our support team
Call us
Mon, Tue, Wed, Thu, Fri, Sun : 08:00-19:00
800 752 6666
Dear Customer,
We sincerely apologize for the inconvenience caused, as our call center is currently unavailable due to a technical issue.
Kindly reach out to us via email and we will get back to you as soon as possible.
Thank you for your understanding, and please accept our apologies for the inconvenience.
عملاؤنا الكرام،
نود أن نعتذر عن عدم تمكنكم من التواصل معنا عبر مركز الاتصال في الوقت الحالي بسبب عطل فني.
نرجو منكم التكرم بالتواصل معنا عبر البريد الإلكتروني وسنقوم بالتواصل معكم والرد على استفساراتكم في أقرب وقت ممكن.
نشكر تفهمكم واعتذارنا عمّا حدث.
شركة فيليبس
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