Your guide to Dual Basket Airfryer
Everything you need to know about the Dual Basket Airfryer
Elevate your kitchen and living room with the HomeID app.
Discover inspiring recipes, get step-by-step guidance and create mouthwatering meals, so you can take life at home to the next level.
Frequently asked questions
- What kind of baking tin can I use in my Philips Airfryer?
- Why do I have to shake the food in my Philips Airfryer?
- How to clean my Philips Airfryer
- Do I need to preheat my Philips Airfryer?
- Where can I find recipes for my Philips Airfryer?
- Where is the model and serial number on my Philips Airfryer?
- Can I use baking paper/tin foil in my Philips Airfryer?
- There is a plastic smell coming from my Philips Airfryer
- What kind of food can I make in my Philips Airfryer?
- How to use presets on my Philips Airfryer?
- How much food can I prepare in my Philips Airfryer?
- How and when to use oil in my Philips Airfryer?
- How can I get the HomeID App?
- Which frozen fries can I make in my Philips Airfryer?
- Why does my Philips Airfryer beep during cooking?
- How do I get started with my Philips Airfryer?
Troubleshooting and solutions
Troubleshooting for your Dual Basket Airfryer.
- White smoke comes out of my Philips Airfryer
- The food from my Philips Airfryer is not crispy or as expected
- The coating of my Philips Airfryer’s pan or basket peels off
- My Philips Airfryer's homemade fries are not as expected
- My Philips Airfryer makes a noise
- My Philips Airfryer is not showing on the HomeID App device list
- My Philips Airfryer does not heat up
- My Philips Airfryer does not work or switch on
- The on/off button light of my Philips Airfryer does not turn off
- My Philips Airfryer shows dashes or an error code
- My Philips HomeID App closed or crashed
Get in touch with our support team
Call us
Mon, Tue, Wed, Thu, Fri, Sun : 08:00-19:00
800 752 6666
Dear Customer,
We sincerely apologize for the inconvenience caused, as our call center is currently unavailable due to a technical issue.
Kindly reach out to us via email and we will get back to you as soon as possible.
Thank you for your understanding, and please accept our apologies for the inconvenience.
عملاؤنا الكرام،
نود أن نعتذر عن عدم تمكنكم من التواصل معنا عبر مركز الاتصال في الوقت الحالي بسبب عطل فني.
نرجو منكم التكرم بالتواصل معنا عبر البريد الإلكتروني وسنقوم بالتواصل معكم والرد على استفساراتكم في أقرب وقت ممكن.
نشكر تفهمكم واعتذارنا عمّا حدث.
شركة فيليبس
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