
Product use and care tips for
PerfectCare 9000 Series Steam generator iron
Register your product to confirm your warranty, stay informed and get tailored support.

Your guide to PerfectCare 9000 Series Steam generator iron
Everything you need to know about the PerfectCare 9000 Series Steam generator iron
Frequently asked questions
- How do I descale my Philips Steam Generator Iron?
- How to clean the soleplate of my Philips Steam Generator
- How to clean the water tank of my Philips Steam Generator Iron?
- What type of water can I use in my Philips Steam Generator Iron?
- How can I clean the soleplate of my Philips Steam/Dry Iron?
- Why is the iron ready light of my Philips Steam Generator Iron 9000 Series blinking?
Troubleshooting and solutions
Troubleshooting for your PerfectCare 9000 Series Steam generator iron.
- The ActiveSense camera of my Philips Steam Generator Iron is dirty
- My Philips Steam Generator Iron does not de-wrinkle during vertical steaming
- My Philips Steam Generator Iron does not produce any steam
- The ActiveSense sensor of my Philips Steam Generator Iron is not working
- The steam boost in my Philips Steam Generator Iron is not working
- My Philips Steam Generator Iron does not remove creases
- My Philips Steam Generator Iron does not heat up anymore
- My Philips Steam Generator Iron makes a pumping sound and/or a metallic rattling sound
- The steam comes out of my Philips Steam Generator Iron in resting position
- My ironing board is wet and I see water on the floor
- My Philips Steam Generator Iron is leaking from the soleplate
- Water/steam leaks from the de-calc knob and under the base of my Philips Steam Generator Iron
Get in touch with our support team
Want to stay in the loop?
Sign up to receive news and offers.
By sharing email address with us, you agree to receive personalized offers, inspiring content, device tips, and information about our latest innovations. Read more.